Akeyin Frequently Asked Questions (FAQ)
Below are frequently asked questions about Akeyin’s services and products, covering essential oil raw material wholesale, OEM/ODM manufacturing, customization services, sample provision, delivery times, and more. We are committed to providing high-quality essential oil and skincare product manufacturing services to help our clients achieve their brand visions. All information has been verified for accuracy and professionalism, ensuring you have the details needed to make informed decisions about partnering with Akeyin.
1. What services does Akeyin provide?
Akeyin, established for over 20 years, is a trusted name in the essential oil and skincare industry, offering a comprehensive suite of services to meet diverse market demands. Our services include:
Essential Oil Raw Material Wholesale: We provide over 250 types of essential oil raw materials, including single essential oils (e.g., lavender, tea tree) and compound essential oils, catering to various applications such as aromatherapy, cosmetics, and wellness products.
OEM/ODM Manufacturing: We offer product formulation development and manufacturing services for skincare products, cosmetics, and masks, including toners, serums, creams, and more, all compliant with ISO22716 standards.
Customized Perfumery: Our international perfumers create exclusive fragrances to enhance brand recognition, tailored to your specific product vision.
Customized Services: We design bespoke products like gift items, concert merchandise, and event-specific ambiance fragrances to suit unique promotional needs.
Customized Training: We provide professional courses on product and fragrance knowledge, helping clients understand the characteristics and applications of their products.
Aromatherapy Courses: We offer consultations for IFA (International Federation of Aromatherapists) and NAHA (National Association of Holistic Aromatherapy) professional aromatherapy certification courses, ideal for those seeking to deepen their expertise.
With a robust inventory of over 250 essential oil raw materials, Akeyin is equipped to support both wholesale and manufacturing needs. Whether you’re sourcing raw materials or seeking full-scale OEM/ODM services, we deliver professional solutions. Contact us at info@akeyin.com or +86 18165395634 (Tracy) for more details.
2. Is there a physical location where I can smell the fragrances or inquire about manufacturing services?
Yes, Akeyin operates a service location in Xi’an, China, where clients can experience the fragrance of our essential oils or discuss manufacturing services in person. This hands-on experience allows you to evaluate our products’ quality and explore customization options. Physical consultations require a prior appointment, which must be scheduled 3-5 days in advance to ensure a tailored visit. Please contact us to book your appointment:
Xi’an Office: Room 204, 2nd Floor, Science Building, Xi’an Polytechnic University, No. 19, Jinhua South Road, Beilin District, Xi’an City, Shaanxi Province, China
Telephone: +86 18165395634 (Tracy)
Email: info@akeyin.com
3. What are the differences between OEM, ODM, and OBM?
Akeyin offers OEM and ODM services, but understanding the distinctions between OEM, ODM, and OBM can help you choose the right partnership model. Below is a detailed comparison based on industry standards:
Mode | Definition | Characteristics | Suitable Scenarios |
|---|---|---|---|
OEM (Original Equipment Manufacturer) | Professional contract manufacturing where the client provides the product design and formulation, and Akeyin handles production. | The client retains full design rights, and Akeyin focuses solely on manufacturing the product contents without involvement in design. | Ideal for clients with a clear understanding of the skincare market and specific formulations or designs ready for production. |
ODM (Original Design Manufacturer) | Akeyin provides product design, development, production, and assembly services, with brand rights belonging to the client. | Akeyin offers integrated solutions, including formulation, packaging, and design suggestions, customizable to client needs. | Perfect for clients with market ideas but requiring support in developing formulations, packaging, or other product elements. |
OBM (Own Brand Manufacturing) | The client establishes and manages their own brand, handling the entire process from design to production and marketing. | Requires significant resources (funds, teams, distribution channels) for end-to-end development, with no involvement from Akeyin beyond potential raw material supply. | Suited for enterprises with substantial financial resources, marketing teams, and distribution channels aiming to build a unique brand identity. |
Akeyin excels in OEM and ODM models, leveraging our professional R&D and production teams to deliver customized solutions. Whether you need manufacturing support or comprehensive design services, we can help your brand thrive. For more information, contact us at info@akeyin.com or +86 18165395634 (Tracy).
4. What is the minimum order quantity and cost for manufacturing?
Akeyin offers flexible manufacturing options tailored to your budget. Small batch production is available, though costs may be higher due to manufacturing constraints. The minimum order quantity (MOQ) and costs vary depending on the product type (e.g., essential oils, skincare products) and specific requirements, such as packaging or formulation complexity. For precise details, we recommend discussing your project with our team to receive a customized quote. Reach out via email at info@akeyin.com or call +86 18165395634 (Tracy) to explore your options.
5. How many trial samples can be provided?
Akeyin provides trial samples to help clients evaluate our products before committing to larger orders:
Essential Oil Raw Materials: Samples are available based on the types of essential oils requested, with a standard quantity of 1ml per sample (e.g., lavender, tea tree).
Cosmetics: Samples are provided based on the cosmetic product type, with a standard quantity of 10-30g (e.g., serums, creams).
Sample costs are based on the essential oil’s unit price or product specifications, but these fees can be deducted from your formal order. For bulk sample requests or specific needs, please contact us at info@akeyin.com or +86 18165395634 (Tracy) for further discussion.
6. What is Akeyin’s shipping efficiency? How long does it take from order to shipment?
Akeyin prioritizes efficient and reliable shipping, with timelines depending on the order type:
Raw Material Orders:
Single Essential Oil Raw Materials: Approximately 3 working days for shipment.
Compound Customized Formulations: Approximately 5-7 working days for shipment.
Special Raw Materials or Large Orders: Require time estimation based on specific circumstances, such as raw material availability or order volume.
Manufacturing Services: If all packaging materials are ready and order procedures are completed, shipments typically take 15-21 working days.
For special requirements, such as expedited shipping or unique packaging needs, please contact us to discuss tailored solutions. Reach out at info@akeyin.com or +86 18165395634 (Tracy).
7. What assistance can Akeyin provide for first-time skincare brand founders?
Akeyin is an integrated manufacturing partner, offering comprehensive support for new skincare brand founders:
Product Planning and Market Analysis: We assist in analyzing market trends and developing product strategies to ensure your brand aligns with consumer demands.
Packaging and Design: Our team provides professional suggestions to create distinctive packaging and brand visuals that stand out in the market.
Product Education: We offer customized training on product and fragrance knowledge, enabling you to confidently market your products.
Our extensive experience ensures that even first-time founders can quickly establish a successful cosmetics brand. For more details, contact us at info@akeyin.com or +86 18165395634 (Tracy).
8. Can I provide my own raw materials for manufacturing?
To ensure product quality, stability, and safety, Akeyin only accepts raw materials from international suppliers in original sealed buckets, which clients must develop or procure themselves. These materials must meet the following standards:
Compliance with INCI (International Nomenclature of Cosmetic Ingredients).
Accompanied by MSDS (Material Safety Data Sheet), CAS NO. (Chemical Abstracts Service number), and COA (Certificate of Analysis).
Using unverified raw materials may pose risks to consumers, so Akeyin maintains strict quality control. For questions about providing your own raw materials, please contact us at info@akeyin.com or +86 18165395634 (Tracy).
Contact Us
For further information or to schedule a consultation, please reach out to Akeyin through the following methods:
Address: Room 204, 2nd Floor, Science Building, Xi’an Polytechnic University, No. 19, Jinhua South Road, Beilin District, Xi’an City, Shaanxi Province, China
Telephone: +86 18165395634 (Tracy)
Email: info@akeyin.com
Akeyin has been a leader in the essential oil and skincare manufacturing industry for over 20 years, offering high-quality products and professional support to help your brand succeed globally. Contact us today to start your journey!